• Are my card details protected?

      Yes. Your card number is never stored in the app or your phone. Beam is 100% PCI-DSS compliant, the international standard for handling credit card data. This ensures that no one (merchants included) will be able to access your card information from the Beam app.

    • There is a problem with your account!!

      Your account is highly secured, so If you are seeing "There is a problem with your account", it means that our fraud team has detected a possible threat!

      Why? Please check the possible reasons below:

      - Your credit card could be linked on more than one account.

      - Your account has been used for commercial use.

      - You have more than one account for your personal use.

      - There has been a misuse activity with promotions and rewards.

      if you believe it's none of those reasons, please reach out to us confirming that above reasons do not apply to your account.

      Once all details are received our fraud department will return back to normal based on their investigation, with an explanation as to ensure our Beamer's account is always secured and safe!